Service
Domestic Plumbing in Maidstone, Medway and the Surrounding Areas
Taps, leaks, pipework and the everyday jobs a home throws at you, priced before we start, carried out by a fully insured family team, and left clean behind us.
9.97/10 from 13 Checkatrade reviewsFree survey, no call-out fee1-year workmanship guarantee
Gas Safe registered
Company reg. no. 552490, all engineers registered
Vaillant Advance Installer
Dan and Dean
F-Gas registered company
FGAS ID FGAS3023734
Checkatrade member
Independently vetted
Constructionline Gold
Accredited supplier
Fully insured
£5m public · £10m employers' liability
What our plumbing service covers
Plumbing is the everyday work that keeps water arriving where it should and leaving where it should: taps and mixers, valves and stopcocks, pipework and joints, leaks and drips, WCs and cisterns, and the supply and waste connections that appliances and bathrooms rely on. Most of it is unglamorous. All of it matters the moment it stops working.
We are a family-run business. Dan and Dean are co-owners, and their sons Owen and Jack work in the business alongside them. It means the person who prices your job is the person who does it, and that continuity is what most of our reviews are actually about.
This service is for homeowners who need a job doing properly rather than temporarily: a tap that has dripped for months, a leak under a sink that has been managed with a bowl, a valve that no longer shuts off, pipework exposed during other work that needs rerouting, or the plumbing connections for a new appliance or bathroom fitting. If the work turns out to be part of your heating system, we cover that too, heating and plumbing are the same trade in this business.
You should call sooner rather than later where there is water escaping, where a stopcock or isolation valve will not shut, where there is any sign of damp appearing on a ceiling or wall, or where you can hear water running with everything turned off. Those are the jobs that get more expensive by the week.
Professional work matters because water damage is cumulative and largely invisible. A joint that weeps a few drops a day does no visible harm for months and then produces a ceiling repair. We are fully insured, £5 million public liability and £10 million employers' liability, a Checkatrade member and Constructionline Gold accredited, which means the work is both done properly and properly covered.
- Free estimates, no call-out fee
- Fully insured: £5m public, £10m employers' liability
- 1-year workmanship guarantee
- Clean, tidy work: the thing our reviews mention most
Why it matters
Why small plumbing jobs get expensive
A dripping tap is the classic example of a problem that looks trivial. It wastes hot water you have already paid to heat, it marks the basin or sink, and the washer or cartridge that is failing does not repair itself. The job costs the same in six months' time, except by then there may also be limescale damage and a stained surface to deal with.
Concealed leaks are worse because they do their damage before they announce themselves. Water tracks along joists and pipe runs and emerges somewhere other than the fault, so by the time a stain appears on a ceiling the water has been present for a long time. What began as a joint has become plasterboard, paint, flooring, and sometimes electrics.
There is the emergency problem too. If you have never checked that your stopcock turns, you will find out at the worst possible moment. The difference between a burst pipe that is isolated in thirty seconds and one that is not is the difference between a wet floor and a room that has to be rebuilt.
And there is the quality of the fix itself. Plumbing work hidden behind a panel or under a floor is work nobody inspects. A joint that was rushed is a joint that will be found later by somebody else, usually because it has failed.
Common mistakes we're called in to fix
- Treating a persistent drip as cosmetic instead of a component that is already failing
- Managing a leak with a bowl or a towel rather than tracing where the water is coming from
- Never checking that the stopcock and isolation valves actually turn until there is an emergency
- Tightening a fitting harder instead of replacing the part that has failed
- Using an uninsured trader for work concealed behind walls, floors and panels
Our process
How we handle a plumbing job
- 1
Tell us what is happening
Call Dan or Dean, or send the details and your postcode, and describe what you are seeing. We will tell you if it needs attention urgently.
- 2
Free estimate
We establish what the job actually is and give you a price. No call-out fee for the estimate and no obligation to proceed.
- 3
The work
Water isolated, the job carried out properly with the right parts, and surfaces protected while we work.
- 4
Testing
Everything is run, checked under pressure and confirmed watertight before we pack up, not left for you to discover.
- 5
Cleared and guaranteed
We clear up and take the mess with us, and the work is backed by our 1-year workmanship guarantee.
Benefits
What you get
A price before we start
Free estimates with no call-out fee, so the number you agree is the number you pay.
Fixed rather than patched
We replace what has failed instead of tightening it and leaving you to call again in a month.
Fully insured
£5 million public liability and £10 million employers' liability, on every job however small.
A year's guarantee
Our 1-year workmanship guarantee applies to plumbing jobs just as it does to installations.
Left clean
Surfaces protected, mess taken away, the house left as we found it. It is the point customers raise most in our reviews.
One trade for water and heat
If the job turns out to involve your heating or boiler, the same Gas Safe registered team handles it.
In detail
The plumbing work we take on
Domestic plumbing covers a wide range of jobs. These are the ones we are called for most.
Taps, mixers and washers
Dripping and stiff taps, failed ceramic cartridges, worn washers and mixers that have lost their seal. Replacement is often straightforward, but access under a sink or basin is frequently the harder half of the job, and older fittings can be seized onto pipework that is itself past its best. We carry out the work with the surfaces protected and the area left dry.
Leaks and pipework
Weeping joints, split pipework, corroded runs and connections that have been disturbed by other work. The first task is tracing the leak to its actual source rather than the point where the water appears, because water travels along joists and pipe runs. We repair or replace the affected section in the appropriate material, whether that is copper or modern plastic barrier pipe.
Valves, stopcocks and isolation
Being able to isolate water quickly is the single most useful thing in a house. Old stopcocks seize, gate valves fail, and many properties have no isolation valves at all on individual fittings. Replacing a seized stopcock and adding isolation valves to appliances and basins turns a future emergency into a minor inconvenience.
WCs, cisterns and waste
Continuously running cisterns, failed flush and fill valves, leaking pan connectors and blocked or badly falling waste runs. A cistern that runs continuously wastes a surprising volume of water and is usually an inexpensive component rather than a new suite.
Appliance and bathroom connections
Supply and waste connections for washing machines, dishwashers, basins, baths and showers, including the isolation valves that make future replacement simple. Done correctly at the point of installation, these are the connections nobody ever has to think about again.
Where plumbing meets heating
Radiator valves, leaking radiators, system pressure problems and pipework associated with the heating system sit in the same trade. Because we are a Gas Safe registered company (reg. no. 552490), a job that starts as plumbing and turns out to involve the boiler does not require a second contractor. See our boiler servicing and central heating installation pages for that side of the work.
Related services
Popular areas we cover
- Plumbing in Maidstone
- Plumbing in Aylesford
- Plumbing in Rochester
- Plumbing in Snodland
- Plumbing in West Malling
- Plumbing in Kings Hill
See all areas we cover, browse every service, go back to the homepage, or contact us.
Where we work
Plumbing across Maidstone and Medway
What customers say
Rated 9.97 out of 10
across 13 Checkatrade reviews
10/10 · New Air Conditioning Installed
"From my first enquiry to completion of works I found them to be very courteous, hard working and competitively priced. Dan carried out a full survey and gave a cost breakdown for works. A date was booked and the guys turned up on time and work was completed within the given timescale. They were very polite and tidy and even vacuumed after completion. I am so happy with my new hot/cold air conditioning unit which will enable me to work comfortably from home and sleep at night. They even sorted my dripping tap free of charge! I would highly recommend DM Heating and Cooling."
10/10 · New Combi Boiler Installation
"I had a new combi boiler installed and had my old one removed. Excellent service and a very productive team. They were helpful with boiler and thermostat advice and quick to reply. I would highly recommend their services."
10/10 · Boiler replacement
"Dean and the team were excellent. Quick response to initial issue, boiler needed replacing. All quotes explained with options. Work carried out quickly and professionally. I found them to be very reliable and trustworthy. Wouldn't hesitate to use again or recommend."
Common questions
Straight answers,
before you call
Still unsure? Call Dan on 07930 686788.
- How much do you charge for plumbing work?
- It depends on the job. We give free estimates with no call-out fee, so you have a price before any work starts. Call Dan on 07930 686788 or Dean on 07714 082269, or send the details through the form.
- Do you charge a call-out fee?
- No. There is no call-out fee for an estimate, and no obligation to go ahead.
- Do you take on small jobs?
- Yes. Single taps, leaks and isolation valves are everyday work for us, and they get the same estimate, the same guarantee and the same clean finish as a larger installation.
- Can you come out in an emergency?
- We work standard working hours and take emergency call-outs where possible. Call Dan or Dean and we will tell you honestly what we can do and when. If water is escaping, turn off the stopcock first.
- Is your plumbing work guaranteed?
- Yes, every job carries our 1-year workmanship guarantee.
- Are you insured?
- £5 million public liability and £10 million employers' liability. We are also a Checkatrade member with Constructionline Gold accreditation.
- Can you work on my boiler and heating too?
- Yes. We are a Gas Safe registered company, registration number 552490, so heating and gas work is handled by the same team rather than a second contractor.
- How quickly can you come out?
- It depends on the week and on how urgent the job is. Call and describe what is happening and we will give you a realistic answer rather than an optimistic one.
- Which areas do you cover?
- Maidstone and the surrounding areas, including Aylesford, Rochester, Larkfield, Sevenoaks, Bearsted, Tonbridge, Chatham, Gillingham, Dartford and Kings Hill.
Get your plumbing job priced for free
No call-out fee, a written price before we start, and a year's guarantee on our workmanship. Fully insured and family-run.