Gas Safe registered
Company reg. no. 552490, all engineers registered
Vaillant Advance Installer
Dan and Dean
F-Gas registered company
FGAS ID FGAS3023734
Checkatrade member
Independently vetted
Constructionline Gold
Accredited supplier
Fully insured
£5m public · £10m employers' liability
What domestic air conditioning installation involves
A domestic air conditioning installation puts an outdoor condenser unit and one or more indoor units on a sealed refrigerant circuit, with the condensate drained away and the electrical supply provided safely. The installation covers siting both units, running and pressure-testing the refrigerant pipework, evacuating the circuit to remove moisture, charging the system correctly and commissioning it so it reaches and holds the temperatures you set.
DM Heating and Cooling is an F-Gas registered company, FGAS ID FGAS3023734, certified for the installation, servicing and decommissioning of air conditioning systems. Handling refrigerant legally requires that registration, and doing so competently is what keeps a system efficient over its life rather than gradually losing performance.
This service is for homeowners with rooms that become unusable in summer: south-facing bedrooms that stay hot well into the night, loft conversions and top-floor rooms that trap heat, home offices where a laptop and a window make concentration impossible, and open-plan kitchen-diners with large glazed areas. Many of the systems we install are heat pumps that also provide gentle warmth in the shoulder months, which is useful in rooms the central heating never quite reaches.
We install domestic systems only, single split systems serving one room, and multi-split systems where several indoor units share one outdoor condenser. Choosing between them is a question of how many rooms need cooling, where the outdoor unit can reasonably be sited, and how the pipework can be routed without tearing the house apart.
Professional installation matters because almost every complaint people have about air conditioning traces back to it: a unit that is too small for the room and runs flat out, an indoor unit sited where it blows straight at where you sit or sleep, an outdoor unit placed under a bedroom window, or a condensate run that eventually drips where it should not. Those are survey decisions, not equipment faults.
- Domestic split and multi-split systems
- F-Gas registered company, FGAS ID FGAS3023734
- Certified for installation, servicing and decommissioning
- Free survey and written estimate
Why it matters
What happens when it is done badly, or not at all
The immediate cost of doing nothing is simply endured: broken sleep through hot weeks, rooms that cannot be worked in during the afternoon, and portable units that are noisy, inefficient and block a window. Summers in the South West are increasingly delivering the kind of sustained heat that older UK housing was never designed to shed.
The cost of doing it badly is longer-lasting. An undersized system runs continuously without ever reaching the set temperature, which is both expensive and hard on the compressor. An oversized one cools the air quickly, cycles off and leaves the room clammy, because it never runs long enough to remove humidity. Poorly executed pipework or a circuit that has not been evacuated properly allows moisture into the refrigerant circuit, and that damage accumulates quietly until performance drops away.
Refrigerant is also regulated. Work on these circuits must be carried out by F-Gas certified personnel. Beyond the legal position, a leaking circuit loses its charge, the system stops performing, and the underlying cause has to be found and fixed before it can be recharged: a far larger job than installing it correctly in the first place.
And there are the neighbours. Outdoor condenser units are the part of the installation people forget to think about until after it is running. Siting is a decision worth making carefully at survey.
Common mistakes we're called in to fix
- Sizing the unit from the room's floor area alone, ignoring glazing, orientation and insulation
- Placing indoor units where they blow directly onto a bed, desk or sofa
- Siting the outdoor condenser against a bedroom wall or tight to a neighbour's boundary
- Using an installer who is not F-Gas registered to work on a refrigerant circuit
- Assuming the system will never need servicing once it is running
Our process
Our air conditioning installation process
- 1
Free survey
We look at the rooms, the glazing, the pipework route and where an outdoor unit can sit without causing a nuisance. No call-out fee.
- 2
System design and written estimate
Split or multi-split, unit sizes and positions, and the full price in writing before you commit to anything.
- 3
Installation
Indoor and outdoor units mounted, refrigerant pipework, condensate drain and electrical supply run and made good.
- 4
Pressure test and commissioning
The circuit is pressure-tested and evacuated, charged correctly, then run and checked against the temperatures it is designed to hold.
- 5
Handover and guarantee
We show you the controls and the filter cleaning, leave the site tidy, and back the work with our 1-year workmanship guarantee.
Recent work
Air Conditioning Installation jobs we've completed
Real photographs from our own jobs across Maidstone and the surrounding areas, no stock images.














Benefits
What a properly installed system gives you
Rooms you can actually use
Bedrooms cool enough to sleep in and home offices cool enough to work in, through the hottest weeks of the year.
Heating as well as cooling
Heat pump systems provide gentle warmth in spring and autumn, useful in rooms the central heating struggles to reach.
Quiet operation
Correctly sized units run at low speed most of the time instead of running flat out, which is the main source of noise.
F-Gas registered work
Refrigerant handled legally and competently under FGAS ID FGAS3023734, with the system charged to specification.
Efficient running cost
A system matched to the room reaches its set point and holds it, rather than working continuously and never getting there.
Installed and left tidy
Pipework run neatly and made good, with the house left as we found it: the point our reviews mention most.
In detail
Split, multi-split and what shapes the installation
The right system depends on the number of rooms, the fabric of the building and where the outdoor unit can go. Here is what changes.
Single split systems
One indoor unit paired with one outdoor condenser. This is the simplest and most common domestic installation: a bedroom, a home office, a loft conversion or a single hot living space. Pipe runs are short, the survey is straightforward, and the system can usually be installed with minimal disruption. Where only one room is genuinely a problem, a split system is almost always the sensible answer.
Multi-split systems
Several indoor units share one outdoor condenser. This suits houses where two or three bedrooms and perhaps a living room all need cooling, and where there is only one sensible position for an outdoor unit. It requires more planning: pipe runs to each indoor unit have to be routed, and the condenser has to be capable of the combined load. The benefit is one outdoor unit instead of three, which matters both visually and where external space is tight.
Indoor unit types and positioning
Wall-mounted units are the usual domestic choice, compact, efficient and straightforward to service. Position is what makes them comfortable: high on a wall with a clear path across the room, and not directed at the head of a bed or a desk chair. In a room with a single awkward wall, the difference between a good and a poor position is the difference between a system you use constantly and one you switch off.
Pipework, condensate and electrics
Refrigerant pipework needs a route that keeps runs sensible and is made good afterwards, often through a cavity or along an external wall in trunking. Every indoor unit produces condensate that must drain reliably, which is why the drain route is planned at survey rather than improvised. The outdoor unit needs its own protected electrical supply, installed safely.
Domestic only, and what that means
We install domestic air conditioning: homes, home offices and domestic outbuildings. We do not take on commercial air conditioning. If you are unsure which category your project falls into, call and describe it, we will tell you straight away rather than surveying a job we cannot take.
Servicing after installation
Air conditioning is not fit-and-forget. Filters clog, performance falls and small refrigerant losses go unnoticed until the system stops keeping up in a heatwave. We service the systems we install, under the same F-Gas registration. See our air conditioning servicing page for what that covers.
Related services
Popular areas we cover
- Air Conditioning Installation in Maidstone
- Air Conditioning Installation in Aylesford
- Air Conditioning Installation in Rochester
- Air Conditioning Installation in Snodland
- Air Conditioning Installation in West Malling
- Air Conditioning Installation in Kings Hill
See all areas we cover, browse every service, go back to the homepage, or contact us.
Where we work
Air Conditioning Installation across Maidstone and Medway
What customers say
Rated 9.97 out of 10
across 13 Checkatrade reviews
10/10 · New Air Conditioning Installed
"From my first enquiry to completion of works I found them to be very courteous, hard working and competitively priced. Dan carried out a full survey and gave a cost breakdown for works. A date was booked and the guys turned up on time and work was completed within the given timescale. They were very polite and tidy and even vacuumed after completion. I am so happy with my new hot/cold air conditioning unit which will enable me to work comfortably from home and sleep at night. They even sorted my dripping tap free of charge! I would highly recommend DM Heating and Cooling."
10/10 · New Combi Boiler Installation
"I had a new combi boiler installed and had my old one removed. Excellent service and a very productive team. They were helpful with boiler and thermostat advice and quick to reply. I would highly recommend their services."
10/10 · Boiler replacement
"Dean and the team were excellent. Quick response to initial issue, boiler needed replacing. All quotes explained with options. Work carried out quickly and professionally. I found them to be very reliable and trustworthy. Wouldn't hesitate to use again or recommend."
Common questions
Straight answers,
before you call
Still unsure? Call Dan on 07930 686788.
- How much does domestic air conditioning cost to install?
- It depends on the number of rooms, the unit sizes and the pipework route. A single split system in one bedroom is a very different job from a multi-split covering three rooms. The survey and written estimate are free and there is no call-out fee.
- How long does an installation take?
- A single split system is often completed within a day. Multi-split installations covering several rooms take longer because of the pipe runs. We confirm the expected duration in the written estimate.
- Are you F-Gas registered?
- Yes. DM Heating and Cooling is an F-Gas registered company, FGAS ID FGAS3023734, certified for installation, servicing and decommissioning.
- Can air conditioning heat my rooms as well?
- Heat pump systems provide both cooling and heating, which is useful in spring and autumn or in rooms your central heating never quite warms. We will confirm at survey which of the options suits your rooms.
- How noisy is it?
- A correctly sized system spends most of its time running at low speed, which is where modern units are quietest. Noise complaints usually come from undersized systems running flat out or from an outdoor unit sited in the wrong place, both of which are avoided at survey.
- Do you install commercial air conditioning?
- No. We install domestic systems only, split and multi-split for homes.
- Does it need servicing?
- Yes. Regular servicing keeps filters clean, performance up and running costs down, and catches small refrigerant losses before they become failures. We service the systems we install.
- What guarantee do I get?
- All of our work carries a 1-year workmanship guarantee, alongside the manufacturer's own warranty on the equipment.
- Which areas do you cover?
- Maidstone and the surrounding areas, including Rochester, Aylesford, Snodland, West Malling, Kings Hill, Chatham, Gillingham, Strood and Gravesend.
Get a free survey for domestic air conditioning
F-Gas registered, fully insured and family-run. No call-out fee, a written price before we start, and a year's guarantee on our workmanship.

